Frequently Asked Questions
Everything you need to know about your Alphalete CA experience.
Does Alphalete Athletics ship within Canada?
Yes, we offer dedicated shipping options across all Canadian provinces and territories. Most orders are processed within 1-2 business days, with standard and express shipping available at checkout.
What is your return policy for Canadian customers?
We accept returns within 30 days of the delivery date. Items must be in original condition, unworn, and with all tags attached. Please note that certain sale items may be marked as final sale.
How do I determine the right size for my training gear?
We provide a comprehensive size guide on every product page. Our performance wear is designed for a true-to-size athletic fit, but we recommend sizing up if you prefer a more relaxed feel during your workouts.
Will I be charged duties and taxes on my order?
For orders placed through our Canadian store, applicable GST/HST will be calculated at checkout based on your province. As we ship from regional hubs, most domestic orders will not incur additional import duties.
How should I wash my Alphalete apparel to ensure longevity?
To maintain the integrity of our high-performance fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can damage the technical fibers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through services like Afterpay for eligible orders.